cl999 Terms & Conditions

1.1 Acceptance of Agreement

By accessing, browsing, or using the cl999 platform, you agree to comply with these Terms & Conditions, our Privacy Policy, our Responsible Gaming Policy, and all other applicable guidelines. If you disagree with any of these terms, please stop using the platform immediately.

1.2 Language & Interpretation

This document has been prepared in Bengali. In the event of any ambiguity or dispute, the Bengali version shall be considered final. cl999 reserves the right to update these terms at any time, and continued use of the platform after changes are published will be treated as acceptance of the new terms.

1.3 Scope of Services

cl999 provides sports betting including cricket and football, live casino, slot games, fishing games, and other online gaming services. cl999 reserves the right to modify, suspend, or discontinue any of the services offered.

2.1 Age Eligibility

Account registration and all services on cl999 are available to users aged 21 and above only. This platform is strictly prohibited for minors.

2.2 Account Creation Requirements

• Each individual may operate only one account.
• Accurate and up-to-date information must be provided at the time of registration.
• Providing false information may result in permanent account termination.
• Keeping login credentials confidential and secure is the sole responsibility of the user.
• Operating an account on behalf of another person is strictly prohibited.

2.3 Identity Verification

cl999 reserves the right to conduct identity verification (KYC) at any time. Identity documents and other supporting materials may be requested during withdrawal processing or in cases of suspicious activity. Failure to cooperate with verification may result in restricted account access.

3.1 Welcome Bonus

New account holders at cl999 are eligible for a 100% bonus on their first deposit, up to a maximum of ৳15,000. Wagering requirements must be met before the bonus can be withdrawn.

3.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated based on the bonus amount only, not the total balance.

• Example: ৳1,000 bonus × 10 = ৳10,000 in bets must be placed before the bonus can be withdrawn.
• Winnings from a bonus cannot be withdrawn until the wagering requirement has been met.
• Certain games may not count toward wagering calculations.
• Multiple bonuses cannot be active at the same time.

3.3 Bonus Abuse

If a bonus is misused, collected through multiple accounts, or obtained through any form of manipulation, cl999 reserves the right to suspend the account and cancel the bonus without prior notice. The same action may be taken if suspicious betting patterns are detected.

4.1 Withdrawal Process

• Withdrawal requests can only be made from verified accounts.
• Withdrawals must be made through the same method used for the deposit.
• Withdrawals may be held if any active bonus wagering requirements have not been met.
• cl999 may request additional verification documents if deemed necessary.

5.1 Fair Play Guarantee

cl999 guarantees fair and unbiased play in all games. Our games are powered by software from certified technology providers, and outcomes are determined by a neutral Random Number Generator (RNG). This ensures that the result of every spin, card deal, or bet is completely independent and not predetermined.

5.2 Data Security

All personal and financial information is protected through SSL encryption. We never sell your sensitive data to third parties. For more details, please read our Privacy Policy.

5.3 VIP Program

cl999 has 4 VIP tiers, each offering weekly cashback:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.6% weekly cashback
• Gold: Up to 0.9% weekly cashback
• Platinum: Up to 1.2% weekly cashback

Users can advance to higher VIP tiers based on their active participation and regular gaming activity on the platform.

• Creating or operating multiple accounts.
• Registering an account using a false identity, forged documents, or another person's information.
• Using any software, bot, or automated method to place bets.
• Any attempt to manipulate the game system.
• Demeaning, harassing, or intimidating other users.
• Using the platform for illegal purposes or money laundering.
• Reproducing or distributing cl999's intellectual property without permission.
• Operating an account on behalf of or for the use of a minor.

7.1 cl999's Authority

cl999 reserves the right to temporarily suspend or permanently terminate any account without prior notice in the following circumstances:

• Any violation of these Terms & Conditions.
• Fraudulent or suspicious activity.
• Providing false information or concealing identity.
• Direction from a legal authority or court order.
• The need to take emergency action for security or technical reasons.

7.2 Self-Exclusion

Any user who wishes to close their account or temporarily exclude themselves from the platform can contact our support team. As part of our commitment to responsible gaming, these requests are processed promptly. Visit our Responsible Gaming page for more details.

8.1 Service Guarantee

cl999 always strives to provide a reliable and uninterrupted service. However, temporary disruptions may occur due to technical issues, maintenance, or other unforeseen reasons. In such situations, cl999 will not be liable for anything beyond direct financial loss.

8.2 Betting Risk

Online betting and casino games carry a risk of financial loss. cl999 encourages users to remain aware of this risk. Every betting decision is the user's own, and cl999 is not liable for any financial loss resulting from those decisions. Never bet more than you can afford to lose.

All content on the cl999 website — including logos, brand names, designs, graphics, text, software, game interfaces, and other elements — is the intellectual property of cl999 or its licensed partners. Reproducing, modifying, distributing, or using any of this content for commercial purposes without written permission is strictly prohibited.

General personal and non-commercial use of the platform is not subject to this restriction.

cl999 reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. For significant changes, we will notify users via a notice on the platform. Continued use of the platform after changes are published will be considered acceptance of the new terms.

The latest version of this document will always be available on this page. You are advised to check this page regularly.

If you have any questions or complaints about these Terms & Conditions, please contact our support team. cl999 offers round-the-clock assistance: